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About

Terms of Service

In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “Alomone Labs”, "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
 
Disclaimer
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
Use of Products
Alomone Labs’ Products are intended primarily for laboratory research purposes and, unless otherwise stated on product labels, in Alomone Labs’ product directory or in other literature furnished to you, are not to be used for any other purposes, including but not limited to, in vitro diagnostic purposes, in foods, drugs, medical devices or cosmetics for humans or animals or for commercial purposes.  You acknowledge that the Products have not been tested by Alomone Labs for safety and efficacy in food, drug, medical device, cosmetic, commercial or any other use, unless otherwise stated in Alomone Labs’ literature furnished to you.  You expressly represent and warrant to Alomone Labs that you will properly test, use, manufacture and market any Products purchased from Alomone Labs and/or materials produced with Products purchased from Alomone Labs in accordance with the practices of a reasonable person who is an expert in the field and in strict compliance with all applicable laws and regulations, now and hereinafter enacted.  You further warrant to Alomone Labs that any material produced with Products from Alomone Labs shall not be adulterated or misbranded.
Alomone Labs and its authorized distributors reserve the right to refuse to accept any order where we reasonably believe that product will be used for any purpose other than your own internal research purposes.

Shipping Policy
Orders are shipped within 24 hours. Orders received on Thursday or Friday are shipped on Sunday.

Payment, Taxes and other Charges
Unless otherwise stated, payment in full shall be made within 30 days of invoice. Alomone Labs reserves the right to require an advanced deposit of up to 100% of the purchase price at the time of order or any time prior to delivery as a condition of performance.
Alomone Labs shall not be responsible for the payment of any use tax, sales tax, excise tax, duty, custom, inspection or testing fee, or any other tax, fee or charge of any nature whatsoever imposed by any governmental authority, on or measured by the transaction between, with the sole exception of any sales taxes invoiced and collected from you by Alomone Labs.  All other such charges (if any) must be paid by you separately and in addition to the prices quoted or invoiced.  In the event Alomone Labs is required to pay any such tax, fee or charge, you shall reimburse Alomone Labs therefore; or, in lieu of such payment, you shall provide Alomone Labs at the time the order is submitted an exemption certificate or other document acceptable to the authority imposing the tax, fee or charge.

Returns
Products may not be returned after purchase.
If items are ordered incorrectly by the customer Alomone Labs will consider, at its own discretion how to send the correct item.
In the unlikely event of receiving an incorrect item, please contact Alomone Labs in the first instance. Please do not attempt to return the item yourself. Alomone Labs will then get back to you as soon as possible to ensure you receive the correct item.

Privacy Policy
For more information please go to Alomone Labs’ Privacy Policy page.

PCI-DSS Compliance
Alomone Labs complies with the Payment Card Industry Data Security Standard (PCI-DSS). The PCI Data Security Standard represents a common set of industry tools and measurements to help ensure the safe handling of sensitive information. Initially created by aligning Visa's Account Information Security (AIS)/Cardholder Information Security (CISP) programs with MasterCard's Site Data Protection (SDP) program, the standard provides an actionable framework for developing a robust account data security process - including preventing, detecting and reacting to security incidents. The updated version, version 1.1, developed by the founding members of the PCI Security Standards Council, became effective with the launch of the PCI Security Standards Council.

Coupon Codes
Coupon codes can only be redeemed by laboratory end users. Alomone Labs reserves the right to request lab information before processing any order with a coupon code.

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