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Service & Support  >>  General FAQs

Service & Support

General FAQs

Dear Customer,

Below is a list common general questions that Customer Service is asked (FAQs). For more technical questions please visit Technical FAQs. Do not hesitate to contact our headquarters at techsupport@alomone.com for assistance.
Will my order be shipped refrigerated?
How long will it take for my order to ship?
How long will it take for my order to arrive?
What are the shipping costs?
Do you have a distributor in my area?
I need help with my product. How do I contact technical support?
Can I return my purchase?
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