Ordering Info

Change Country       
 

Ordering

Products from Alomone Labs can be ordered from our headquarters in Jerusalem.
Products can also be ordered through our local distributors

Online: To place an order online, search for the product(s) you are interested in and click on the “Add to cart” button to add them to your shopping cart.

Email: Orders can be sent by email to info@alomone.com.
Please make sure to include your full shipping and billing address, purchase order number (if available), telephone and email address, so that we can send you a confirmation letter advising you of the shipping details.

Phone: +972 2 587 2202
An English-speaking representative can take your order by telephone and answer any shipping questions.

Fax: +972 2 587 1101
Download this fax order form.

Shipping

All of our products are sent lyophilized at room temperature via FedEx or DHL. All products have been tested and proven stable in this form during shipment. Upon receipt, please follow the storage conditions detailed in the Certificate of Analysis provided with the product.
Customs clearance fees (V.A.T., etc.) are the recipient’s responsibility and are not included in the shipping cost.
Shipping cost:

Payment Information

Payment terms are net 30 days of the date on the invoice.
We accept all major credit cards. Credit card information can be supplied via our secure website checkout or can be sent by Fax.

Technical Support

Contact our support desk at techsupport@alomone.com or view our FAQs section.

Return Policy

No returns will be accepted.